What We Collect and Why
When you open an account, we collect the details you submit — name, contact information, and wallet identifiers used for bKash, Nagad or Rocket transactions. We use this to process deposits and withdrawals, verify your identity, and keep your account secure. Device data such as your
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browser type, IP address and session timestamps are logged automatically to detect unusual access patterns. We do not collect payment credentials directly — bKash, Nagad and Rocket handle their own authentication on their side. We retain account records for as long as your account is active
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and for a period after closure as required by applicable rules. You can ask us what data we hold at any time by contacting support. Availability of our services, including data processing under this policy, depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.